FAQ

ke kriya Frequently Asked Questions

Clear and detailed answers to the questions you may have about betting, bonuses, deposits, and your account. From cricket betting to VIP cashback, welcome bonus, slot games, and payment methods — this ke kriya FAQ page is a reliable guide for all topics.

Cricket and Sports Betting

Learn about the rules for betting on BPL, T20 World Cup, and international cricket, along with live in-play, accumulator bets, and how bets are settled for no-result matches. More information is available on the ke kriya cricket betting page.

Log in to your ke kriya account and go to the Sports section to find every match including BPL, T20 World Cup, and Bangladesh Tigers fixtures. Select a match, choose a market such as match winner or total runs, enter your stake, and confirm the bet slip. Check the odds carefully before placing your bet — if Team A is 2.10 and Team B is 1.75, a ৳1,000 bet on Team B returns ৳1,750 (৳750 profit).

Yes, ke kriya offers live in-play betting. Odds are updated continuously during the match, so new markets open after each over or wicket. When placing in-play bets, keep track of your stake amount and the live score before deciding. One important point — there may be a short delay before a live bet is accepted, so wait for the bet confirmation before doing anything else.

In an accumulator or multi-bet, several selections are combined and all of them must win for you to receive the total return. Example: if three selections have odds of 1.40, 1.60, and 1.90, the combined odds are 1.40 × 1.60 × 1.90 = 4.26 (approximately), so a ৳100 stake returns ৳426 — but only if all selections win. If even one loses, the entire ৳100 is lost. On ke kriya, adding multiple selections to the bet slip will automatically show the multi option.

If a match is cancelled due to rain or declared no-result, ke kriya generally voids that bet and returns the stake. However, the rule may vary by market — some markets are settled under DLS rules. For a no-result selection within a multi-bet, that selection is removed and the odds are recalculated using the remaining selections. Check the Terms and Conditions page for the latest rules.

ke kriya has a special bonus for cricket — depositing into the Cricket or Sports section gives a 40% bonus once per week, up to ৳6,000, with a wagering requirement of 22 times. Example: depositing ৳2,000 gives a ৳800 bonus, and the wagering requirement is ৳800 × 22 = ৳17,600. This bonus applies to deposits made in the Sports section only, not to specific matches.

VIP and Cashback

This section explains in detail how the three levels of ke kriya's VIP programme work and how the weekly cashback is calculated. Visit the VIP page for complete information about ke kriya VIP benefits.

ke kriya has three VIP levels: Bronze — up to 0.3% cashback per week; Silver — up to 0.7% cashback per week; Gold — up to 1.0% cashback per week. Cashback is calculated on the net loss for that week (total losses minus total wins). Example: if a Silver member has a net loss of ৳20,000 in a week, cashback is ৳20,000 × 0.7% = ৳140.

At the end of each week, the total net loss for that week is calculated and the cashback amount is determined. Cashback is added automatically to your ke kriya account. Cashback applies only if your losses exceed your winnings — if you have a net profit in a given week, no cashback is paid that week. The cashback amount is added directly to your balance with no separate claim needed.

VIP level upgrades at ke kriya are based on your overall activity — regular betting and gaming, higher deposits, and sustained activity over time all help you move to a higher level. Specific turnover figures are not published, but active and regular players can level up faster. Your current VIP status is visible on your account dashboard.

At the Gold level, ke kriya offers up to 1.0% weekly cashback, which is the highest available. Gold members also receive priority customer service, earlier access to special promotions, and certain exclusive offers that are not available to members at lower levels. These benefits are maintained as long as you remain active.

If you are inactive for an extended period, your VIP level may be reviewed. ke kriya periodically reviews levels to ensure the best benefits go to regularly active players. Continuing to bet and play regularly makes it easy to maintain your level. Contact live chat directly for more details about your specific level.

Questions about the Welcome Bonus

ke kriya offers a 150% welcome bonus for new members. Find answers below about how to claim this bonus, what the wagering requirements are, and the rules for cancelling a bonus.

After opening a new account at ke kriya, making your first deposit automatically gives you a 150% bonus, up to ৳10,000, with a wagering requirement of 25 times the bonus amount. Example: depositing ৳1,000 gives a ৳1,500 bonus, your balance becomes ৳2,500, and the wagering requirement is ৳1,500 × 25 = ৳37,500. Before depositing, check your account to confirm the bonus option is active.

No, the welcome bonus at ke kriya applies only once per player — on the first deposit only. If the same person tries to claim the bonus by opening multiple accounts, all accounts may be closed and the bonus cancelled. For deposits after the first, there are weekly and other ongoing offers that regular members can use.

Yes, ke kriya allows you to cancel an active bonus. However, cancelling a bonus removes the bonus amount from your balance, and any winnings earned from the bonus may also be cancelled. If you want to cancel a bonus and withdraw, contact support via live chat. It is always a good idea to read the terms carefully before cancelling.

Every bonus at ke kriya has an expiry period. If the wagering requirement is not completed within the set time, the bonus and any bonus-related winnings are cancelled. However, the original deposited amount is retained. When you activate a bonus, note the expiry date and try to complete the wagering within the set time.

If you withdraw while a bonus is active and before the wagering is complete, that bonus and any winnings from it will be cancelled. It may be possible to withdraw your original deposit amount, but you will lose the bonus. It is better to withdraw after completing the wagering — at that point your full balance, including bonus-related winnings, becomes withdrawable.

Slots and Jackpot Games

Find guidance here on choosing slot games, understanding RTP, using demo mode, and finding the right game for your budget. The ke kriya slots page has a full list of slot games and detailed information.

RTP (Return to Player) is the theoretical percentage of total bets that a slot game returns to players over the long term. Example: Gates of Olympus has a maximum RTP of 96.50%, meaning on average ৳96.50 comes back for every ৳100 wagered. This is not a guarantee but a statistical average. A higher RTP means a comparatively higher return over the long term. Choosing high-RTP games at ke kriya increases the chance that your budget lasts longer.

Many slot games have a built-in free spins feature — these are triggered within the game itself when specific symbols or combinations appear. This is part of the game, not an external promotion. The number of promotional free spins at ke kriya is not published — check the Promotions page for the current list of offers. Games like Fortune Tiger or Mahjong Ways may offer in-game free spins.

Some slot games at ke kriya may have a demo or trial mode available, where you can understand the rules, paylines, and bonus features without using real money. Winnings in demo mode cannot be withdrawn. Check whether a demo option appears when you enter a game from your account. Not all games may have a demo feature.

If you want to play longer on a small budget, choose low-volatility games — these give smaller wins more frequently. Check the minimum bet size, which starts from ৳1–৳5 in many slots. Games like Fortune Gems or Lucky Neko let you enjoy full gameplay with small bets. At ke kriya, you can start playing slots with a minimum deposit of ৳200.

In a progressive jackpot, a small portion of each bet goes into the jackpot pool and the prize grows over time — giving one player the chance of a very large win. In a regular slot, the win amounts are fixed and related to the paytable. ke kriya has both types of slots. Progressive jackpot slots may have a comparatively lower RTP because of contributions to the pool, but the potential maximum win is much larger.

How to Deposit

How to deposit via bKash, Nagad, Rocket, or bank transfer, and what to do if you face any issues, is explained in detail below. For any login or account-related problems, you can get help on the ke kriya Login page.

Log in to ke kriya and go to the Deposit page to find the bKash option. Enter the deposit amount (minimum ৳200), send money to the bKash number provided by ke kriya, and enter the transaction ID in the form. Your balance is usually added within a few minutes. Use a personal bKash account and keep a screenshot of the transaction, as it may be needed later.

The process for depositing with Nagad is the same as bKash. Select Nagad in the deposit section, send money to the provided number, and submit the transaction number. The minimum deposit is ৳200. ke kriya does not charge any extra fee for Nagad deposits. Stay active on the site during the deposit process and do not close the page until you receive confirmation.

ke kriya has four deposit methods: bKash, Nagad, Rocket, and bank transfer. For bank transfer, you can send from major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit is ৳200 for all methods. Select your preferred payment method and follow the steps as instructed to complete the deposit easily.

If your balance has not been credited after a deposit, first wait 15–20 minutes — there may occasionally be a short delay. If it still has not appeared, contact ke kriya's 24/7 live chat and provide the transaction ID, amount, time, and method. Having a screenshot makes it easier to resolve the issue quickly. ke kriya's support team assists in Bengali.

Yes, you can also deposit at ke kriya using Rocket (Dutch-Bangla Bank mobile banking). The process is the same as bKash or Nagad — select Rocket on the deposit page, send money to the designated number, and submit the transaction reference. The minimum amount is ৳200. Keep in mind Rocket's send money limit when making larger deposits to avoid any issues.

Have more questions? We are ready to help

If you did not find a solution in the answers above, contact the ke kriya support team directly. Assistance is available in Bengali and English seven days a week, twenty-four hours a day.

Live Chat
24/7 instant support
Email Support
[email protected]

To learn about responsible gaming, visit the Responsible Gaming page. Participation on ke kriya is for those aged 21 and above.