ke kriya Terms and Conditions
This document sets out all the conditions for using the ke kriya platform. Please read the full terms carefully before creating an account on the site.
Table of Contents
- General Provisions and Definitions
- Account Registration and Eligibility
- Account Management and Security
- Deposit and Withdrawal Policy
- Bonus and Promotion Terms
- Gaming Rules
- Prohibited Activities
- Limitation of Liability
- Account Suspension and Closure Policy
- Privacy and Data Protection
- Responsible Gaming Commitment
- Dispute Resolution Process
- Right to Amend Terms
General Provisions and Definitions
These terms and conditions form a legal agreement between the ke kriya platform ("Site", "Service") and its users ("Member", "you"). ke kriya is an online gaming and sports betting platform providing services to users in Bangladesh.
1.1 Key Definitions
- Platform: All digital services of ke kriya, including its website and mobile application.
- Member: Any person who has created an account on ke kriya and is using the service.
- Bonus Funds: Promotional money granted by ke kriya that cannot be withdrawn before specific conditions are met.
- Real Money: Actual funds deposited by a member and used for placing bets.
- Wagering Requirement: The amount of bets that must be placed before bonus funds can be withdrawn.
These terms are drawn up in accordance with Bangladeshi law and apply equally to both parties. To learn more about ke kriya, please read our About Us page.
Account Registration and Eligibility
The following conditions must be met to open an account on ke kriya. Eligibility requirements are strictly verified, and an account may be closed if any information is found to be inconsistent.
2.1 Age and Identity Requirements
- The member must be at least 21 (twenty-one) years of age. No one under 21 will be permitted to open an account on ke kriya.
- All information provided at the time of registration must be true, accurate, and complete.
- Each person may hold only one account. Creating multiple accounts is strictly prohibited.
- ke kriya may request a national identity card or passport for identity verification.
2.2 Geographic Restrictions
ke kriya primarily provides services to users in Bangladesh. The site may not be used from countries where online gaming is legally prohibited. It is each user's own responsibility to comply with the laws of their country.
Account Management and Security
Each member is responsible for the security of their own account. It is the member's duty to keep ke kriya account credentials confidential and to prevent unauthorised access.
3.1 Login Credential Security
- Usernames and passwords must not be shared with anyone.
- Any suspicious activity must be reported to the ke kriya support team immediately.
- If logging in from a public or shared computer, you must log out at the end of the session.
- Using a strong and unique password is mandatory.
3.2 Account Verification (KYC)
ke kriya may request documents for identity verification at any time. This process (Know Your Customer or KYC) is essential for preventing fraud and ensuring the security of funds. If a member does not provide the required documents in time, account activity may be temporarily suspended.
Deposit and Withdrawal Policy
The rules relating to financial transactions on ke kriya are set out in detail below. All transactions are conducted in Bangladeshi Taka (৳).
4.1 Deposit Rules
- The minimum deposit amount is ৳200 (two hundred taka).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other designated banks).
- Deposit funds must be sent from an account registered in the member's own name.
- Funds sent from third-party accounts will not be accepted.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500 (five hundred taka).
- Withdrawal payment methods: bKash, Nagad, Rocket, and bank transfer.
- Withdrawals are generally completed within 10 to 45 minutes.
- Additional identity verification may be required for large withdrawal amounts.
- The withdrawal account must be registered in the member's own name.
Bonus and Promotion Terms
ke kriya offers various types of bonuses and promotions. Each bonus has its own conditions, and bonus funds cannot be withdrawn until those conditions are met. A bonus is never direct cash — it becomes withdrawable only after specific conditions are fulfilled.
5.1 Welcome Bonus
A 150% bonus is available on the first deposit at ke kriya, up to a maximum of ৳10,000. For example, depositing ৳1,000 gives a ৳1,500 bonus, bringing the total balance to ৳2,500. To withdraw the bonus funds, bets totalling 25 times the bonus — i.e. ৳1,500 × 25 = ৳37,500 — must be placed.
5.2 General Bonus Terms
- A bonus may not be claimed more than once unless the terms state otherwise.
- Bets placed using bonus funds count towards the wagering requirement.
- ke kriya reserves the right to modify or cancel any bonus promotion.
- Multiple bonuses may not be used at the same time unless specifically permitted.
- If a bonus is claimed through fraudulent means, all bonuses will be forfeited.
Gaming Rules
The following rules apply to the operation of slots, live casino, sports betting, and other games on the ke kriya platform.
6.1 Betting Rules
- Each game has its own minimum and maximum bet limits.
- If a technical error causes an inconsistency in the outcome of any bet, ke kriya reserves the right to investigate and make a decision.
- In sports betting, if a match is cancelled, that bet is voided and the funds are returned.
- If a win occurs due to a software error or malfunction, ke kriya may void that win.
6.2 Special Live Casino Rules
In live casino games (Baccarat, Roulette, Teen Patti, etc.), if a round is interrupted mid-way due to a technical issue with the dealer or live studio, the bets for that round are generally returned. However, if the result of the ongoing round has already been determined, that result stands as final.
Prohibited Activities
The activities listed below are strictly prohibited on the ke kriya platform. If any such activity is proven, the account will be permanently closed and deposited funds may be forfeited.
- Creating multiple accounts or operating someone else's account.
- Placing artificial or coordinated bets for the purpose of earning bonuses.
- Using the platform for money laundering or illegal financial activities.
- Using software, bots, or automated methods to play games.
- Attempting to influence or manipulate game outcomes.
- Operating an account while concealing one's identity or providing false information.
- Placing bets using third-party funds.
Limitation of Liability
ke kriya strives to provide the best possible service to platform users. However, there are defined limits to ke kriya's liability in certain situations.
8.1 Service Interruptions
If the service becomes temporarily unavailable due to technical issues, network outages, third-party server problems, or unforeseen circumstances, ke kriya will not be liable for any financial loss incurred during that period.
8.2 Liability for Gaming Losses
Losing money in gaming and betting is a normal part of play. ke kriya is not liable in any way for funds lost by a member on bets. Members place bets at their own discretion and bear full responsibility.
Account Suspension and Closure Policy
ke kriya reserves the right to temporarily suspend or permanently close any account in the following circumstances.
- If any clause of these terms and conditions is breached.
- If evidence of fraudulent activity is found.
- If documents requested for identity verification are not provided.
- If the account has had no activity for an extended period (inactive account).
- If the member voluntarily requests to close their account.
If real money remains in the account at the time of closure and the closure is not due to a breach of the terms, that money will be returned.
Privacy and Data Protection
ke kriya treats the protection of members' personal data as a top priority. Detailed policies on data collection, storage, and use can be found in ke kriya's Privacy Policy. These terms and conditions and the privacy policy should be read together, as both complement each other.
10.1 Use of Data
- Member data is used only for providing the service, identity verification, and fulfilling legal obligations.
- Data is not sold to third parties.
- Payment information is kept secure through SSL encryption.
Responsible Gaming Commitment
ke kriya believes that gaming is a form of entertainment, not a source of income. Everyone has a responsibility to protect themselves and their family from excessive gaming. ke kriya is here to support members in this regard.
For detailed guidance on responsible gaming, how to set limits, and support information, visit our responsible gaming page. It covers deposit limits, self-exclusion, and sources of help in detail.
- Members can set deposit limits on their own account.
- There is an option to take a break from gaming for a set period of time if needed.
- If you are experiencing problems with gaming, contact the ke kriya support team.
Dispute Resolution Process
If a dispute arises between ke kriya and a member, the first step is to attempt an amicable resolution.
12.1 How to Submit a Complaint
- Any complaint can be submitted directly via ke kriya's 24/7 live chat or by email.
- Including relevant information and evidence with a complaint helps reach a faster resolution.
- ke kriya will review the complaint and inform the member in due course.
12.2 Final Decision
In the case of a dispute, the decision of ke kriya's review team will be considered final. However, a member may independently seek legal advice if they wish.
Right to Amend Terms
ke kriya reserves the right to change, modify, or update any part of these terms and conditions at any time. A notice will be posted on the site for significant changes.
Continued use of the site after any changes will be taken to mean that the member has accepted the updated terms and conditions. For this reason, it is advised to revisit this page regularly. For any questions, ke kriya's support team is available at all times to assist in both Bengali and English.
For general questions or queries about the terms and conditions, you can also visit our Frequently Asked Questions (FAQ) section — answers to many common questions can be found there.
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