ke kriya Responsible Gaming —
Enjoy the Game, Stay in Control
Gaming is truly enjoyable when it stays within your control. ke kriya believes that awareness and voluntary limit-setting are the foundation of a healthy gaming experience. On this page, we discuss how you can keep your gaming safe and where to find help if you need it.
Our Commitment
ke kriya is an entertainment platform — whether you play slots, live casino, or sports betting, the main purpose is enjoyment. But we also know that for some people, gaming can become a habit that negatively affects their daily life, relationships, or finances. That is why ke kriya is committed to ensuring responsible gaming for every user.
According to our Terms and Conditions, the minimum age to open an account at ke kriya and take part in any betting or gaming activity is 21. Age is verified at registration, and minors are not permitted to create or use an account. If you know of anyone under age who is attempting to use ke kriya, please inform our support team.
For general information and rules about gaming, visit our FAQ page — it has answers to many questions about accounts, deposits, withdrawals, and responsible gaming.
Gaming should never be seen as a source of income or a solution to financial problems. There is no guaranteed win on any bet, so only use money that you can afford to lose without affecting your daily life.
Tools to Keep Yourself Protected
ke kriya helps you stay in control of your gaming. The tools below are available to you at any time directly from your account, or can be activated through the support team.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately, but increasing it is subject to a waiting period.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, you will be automatically logged out of your account, which helps reduce the habit of playing too long.
Self-Exclusion
You can close your account for a set period (7 days to 6 months) or permanently. During this time, ke kriya will not send you any promotional messages.
Bet Limit
Set a cap on the total amount you bet within a given period. This protects you from placing more bets than you need to in a moment of excitement.
Opt Out of Bonuses
You can exclude yourself from all promotional bonus offers if you wish. This gives you the freedom to play at your own pace without the pressure of bonus wagering requirements.
Cooling-Off Break
Take a mandatory break of 24 hours to 30 days. During this time, your account will be temporarily suspended and deposits will not be possible.
To activate any of the tools above, contact ke kriya's 24/7 live chat directly or inform our support team by email — support is available in Bengali.
Recognising Warning Signs
Gaming addiction does not always start suddenly — it grows gradually. Check yourself regularly against the signs below. If more than one applies to your life, it is a signal that you should seek help.
Ask Yourself
Reviewing your gaming habits regularly is a good practice. Ask yourself the questions below — and answer honestly:
Time Check
How many hours in total did you spend gaming last week? Was that within your plan?
Money Check
How much did you spend on gaming last month in total? Was that within your budget?
Priority Check
Is gaming taking priority over your daily responsibilities, family, or social commitments?
Feelings Check
How do you feel after playing — satisfied, or uncomfortable and full of regret?
Control Check
Are you able to stick to the limits you set for yourself, or do you keep going past them?
Relationships Check
Are there any disagreements with family or friends over gaming? Are you hiding anything from them?
If your answers to most of the questions above seem concerning, take a moment to pause and contact ke kriya support, or seek help from a professional counsellor.
Where to Get Help
Asking for help is not a sign of weakness — it takes courage. Do not be embarrassed to talk about a gaming problem. Below are various ways to get support.
ke kriya Live Chat
Live chat support in Bengali is available seven days a week, twenty-four hours a day. Contact us here for self-exclusion or to set limits.
Email Support
Contact us by email with details of your situation. The ke kriya support team responds in both Bengali and English.
Family and Friends
Talk to the people close to you. Family support is often the most effective step — be honest with them.
Professional Counselling
Speak with a mental health specialist or addiction counsellor. Professional support provides the most effective long-term solution.
Practical Tips for Healthy Gaming
Responsible gaming is not just about setting limits — it is a mindset. ke kriya wants you to make conscious decisions in every session.
- Set a budget before you start playing and stick to it strictly — do not add more money even if you lose.
- Instead of playing for long stretches without a break, step away periodically — get up, drink some water, take a short walk.
- Avoid gaming when you are angry, upset, or under stress — your ability to make good decisions is reduced in that state.
- Avoid making betting decisions when you are drinking alcohol or feeling tired.
- Even after winning, withdraw some of your money — it is wiser not to put all your winnings back into bets.
- Spend time on other hobbies and social activities outside of gaming — a varied lifestyle helps prevent addiction.
Protecting Minors
ke kriya is only for people aged 21 or above. If younger family members also use your device, take the following steps:
- Keep your ke kriya account password known only to yourself — do not share it with anyone.
- Always log out after use, especially on shared devices.
- It is safer not to save your password in your browser.
- Use parental control software on your device to restrict access to gaming sites.
ke kriya's Privacy Policy states that we do not collect personal information from minors. If you suspect that a minor has an account, please notify our support immediately.